Return & Refund Policy

Last Updated: August 17, 2026

Thank you for shopping at ykchc.shop. We want you to be satisfied with your purchase. Please read the following Return & Refund Policy carefully before requesting a return.

30-Day Return Policy

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must:

• Be in the same condition in which you received it;

• Be unworn, unused, and undamaged;

• Include all original tags, accessories, manuals, and other components supplied with the product;

• Be returned in its original packaging; and

• Be accompanied by a receipt or other valid proof of purchase.

Items that do not meet these conditions may not be eligible for a return or refund, except where otherwise required by applicable law.

How to Start a Return

To request a return, please contact us before sending any item back:

Email: a01057582905@gmail.com

Please include your order number, the item(s) you wish to return, the reason for the return, and any relevant photographs if the product is damaged, defective, or incorrect.

Once your return request has been reviewed and accepted, we will provide you with return instructions, including information on how and where to send your package.

Return Address:
Guldbækvej 83
9230 Svenstrup J
Denmark

Please do not send products back without first contacting us and receiving return authorization. Items returned without prior authorization may not be accepted.

For any questions regarding a return, please contact us at a01057582905@gmail.com.

Return Shipping Costs

If the return is due to an error on our part, such as receiving an incorrect, defective, or damaged item, we will cover the reasonable return shipping costs and provide appropriate return instructions.

For returns made for personal reasons, such as ordering the wrong item, changing your mind, or no longer wanting the product, the customer is responsible for the return shipping costs unless otherwise required by applicable law.

Original shipping charges, if any, are generally non-refundable unless the return results from our error or applicable law requires otherwise.

We recommend using a trackable shipping service when returning an item. We cannot be responsible for returned packages that are lost in transit before reaching us.

Damages and Issues

Please inspect your order as soon as possible after delivery.

If your item is defective, damaged, or incorrect, please contact us promptly at a01057582905@gmail.com so that we can evaluate the issue and provide an appropriate solution.

When contacting us, please provide your order number, a description of the problem, and clear photographs or other relevant evidence where applicable.

If we confirm that the item is defective, damaged, or incorrect, we will provide an appropriate remedy in accordance with this policy and applicable consumer protection laws.

Exceptions / Non-Returnable Items

Certain types of products may not be eligible for return, including:

• Perishable goods, such as food, flowers, or plants;

• Custom-made, personalized, or special-order products;

• Personal care products where return is not appropriate for hygiene or health protection reasons after opening or use;

• Hazardous materials, flammable liquids, or gases;

• Gift cards; and

• Other products that cannot legally be returned.

Please contact us at a01057582905@gmail.com if you have questions about whether a particular item is eligible for return.

Any exclusion in this policy does not limit rights that cannot legally be excluded under applicable consumer protection laws.

Sale Items

Unless otherwise stated or required by applicable law, sale or promotional items may be subject to the same return eligibility requirements described in this policy.

If a sale item is marked as final sale and applicable law permits such an exclusion, it may not be eligible for a change-of-mind return. This does not affect your statutory rights regarding defective, damaged, or incorrectly supplied goods.

Exchanges

If you would like a different product, model, or variation, the fastest way to obtain it is to request a return for the original item.

Once the return has been accepted, you may place a separate order for the replacement item.

If you received an incorrect or defective item, please contact us before placing another order so that we can provide the appropriate assistance.

European Union 14-Day Right of Withdrawal

If you are a consumer purchasing goods covered by European Union consumer protection rules, you generally have the right to withdraw from an eligible distance purchase within 14 days without providing a reason, subject to applicable exceptions.

The withdrawal period generally expires 14 days after the day on which you, or a third party designated by you other than the carrier, acquires physical possession of the goods.

To exercise your right of withdrawal, please contact us at a01057582905@gmail.com with a clear statement that you wish to withdraw from the purchase.

Where applicable, you may inspect the goods only to the extent necessary to establish their nature, characteristics, and functioning. You may be responsible for any diminished value resulting from handling beyond what is necessary for that purpose.

The statutory 14-day right of withdrawal is separate from our additional 30-day return policy and does not limit any other mandatory consumer rights available to you.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method within 10 business days.

Please note that your bank, credit card issuer, or payment provider may require additional processing time before the refund appears in your account.

If more than 15 business days have passed since we notified you that your refund was approved and you have not received it, please contact us at:

Email: a01057582905@gmail.com

Refunds for Cancelled EU Orders

Where the statutory EU right of withdrawal applies, eligible payments will be reimbursed in accordance with applicable law. This generally includes the standard outbound delivery cost paid for the original order, where applicable.

Additional delivery costs resulting from your choice of a delivery method more expensive than the least expensive standard delivery method offered by us may not be refundable.

Unless otherwise required by law, we may withhold reimbursement until we have received the returned goods or you provide evidence that you have sent them back, whichever occurs first.

Contact Information

If you have any questions regarding returns, refunds, exchanges, or this policy, please contact us:

Store: ykchc.shop
Email: a01057582905@gmail.com
Return Address: Guldbækvej 83, 9230 Svenstrup J, Denmark

We recommend contacting us before returning any product so that we can provide the correct return instructions.