SHIPPING POLICY

Last Updated: August 17, 2026

Thank you for shopping at ykchc.shop. We are committed to providing a clear and reliable shipping experience. Please review the following Shipping Policy before placing your order.

ORDER PROCESSING

Once your order has been successfully placed and payment has been confirmed, we will begin processing your order.

Orders are generally processed as quickly as possible. Once your order has been prepared and handed over to the shipping carrier, you may receive a shipping confirmation email containing tracking information, where available.

Orders placed on weekends, public holidays, or during periods of unusually high order volume may require additional processing time.

If we are unable to process your order due to product availability, payment verification, or incorrect shipping information, we may contact you using the email address provided with your order.

SHIPPING COST

We offer FREE SHIPPING on all eligible orders placed through ykchc.shop.

Standard Shipping Fee: FREE

There is no minimum purchase amount required for standard free shipping unless otherwise clearly stated on the website at the time of purchase.

Any customs duties, import taxes, or similar government charges that may apply to international shipments are separate from our standard shipping fee and will be handled in accordance with applicable laws and the information presented during checkout.

ESTIMATED DELIVERY TIME

Our estimated delivery time is:

3–7 business days

The estimated delivery timeframe begins after your order has been processed and dispatched.

Business days generally refer to Monday through Friday and exclude weekends and public holidays.

Please note that delivery times are estimates and may occasionally be affected by circumstances outside our reasonable control, including:

• Carrier delays;

• Customs inspections or clearance procedures;

• Severe weather conditions;

• Public holidays;

• Incorrect or incomplete delivery information;

• Transportation disruptions; or

• Other unforeseen circumstances.

We will make reasonable efforts to ensure that orders are delivered within the stated timeframe.

SHIPPING DESTINATIONS

We ship orders to destinations made available during checkout.

Available shipping destinations may vary depending on the product, carrier availability, applicable restrictions, and other logistical considerations.

If your shipping address cannot be serviced, you will generally be notified during checkout or contacted after your order is placed.

ORDER CONFIRMATION

After successfully placing an order, you should receive an order confirmation at the email address provided during checkout.

Please carefully review your order confirmation and contact us as soon as possible if you notice an error in your shipping address or order information.

Once an order has been processed or dispatched, we may not be able to modify the shipping address.

SHIPPING CONFIRMATION AND TRACKING

When tracking information is available, it will be provided after your order has been dispatched.

Please allow some time for tracking information to become active after receiving your shipping confirmation, as the carrier's tracking system may not update immediately.

If your tracking information does not update for an extended period, please contact us at a01057582905@gmail.com.

INCORRECT OR INCOMPLETE SHIPPING ADDRESS

Customers are responsible for providing accurate and complete shipping information when placing an order.

Please ensure that your full name, street address, postal code, city, country, and any other required delivery information are correct before completing your purchase.

If you discover an error after placing your order, contact us as soon as possible at a01057582905@gmail.com.

We will make reasonable efforts to update the information before dispatch, but changes cannot be guaranteed once an order has entered processing or has been shipped.

Additional shipping costs resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by applicable law.

DELAYED ORDERS

Although we aim to deliver orders within 3–7 business days, occasional delays may occur.

If your order is delayed beyond the estimated delivery timeframe, please contact us at a01057582905@gmail.com with your order number.

We will review the available shipping information and, where appropriate, contact the carrier to investigate the delay.

Delivery delays caused by circumstances outside our reasonable control do not automatically constitute a failure to deliver, subject to your mandatory rights under applicable consumer protection laws.

LOST PACKAGES

If tracking information indicates that your package may have been lost in transit, please contact us at a01057582905@gmail.com.

We will investigate the shipment with the applicable carrier.

If the package is confirmed as lost, we will provide an appropriate solution, such as a replacement or refund, where required by our policies or applicable consumer protection law.

DAMAGED PACKAGES

Please inspect your package and products promptly after delivery.

If your order arrives damaged, please contact us as soon as possible at a01057582905@gmail.com and provide:

• Your order number;

• A description of the damage;

• Photographs of the damaged product; and

• Photographs of the external packaging where relevant.

We will review the issue and provide an appropriate solution in accordance with our Return & Refund Policy and applicable consumer protection laws.

PACKAGES MARKED AS DELIVERED

If tracking shows that your package has been delivered but you cannot locate it, please first check:

• Around the delivery location;

• With other members of your household;

• With neighbors where appropriate;

• With your building reception or property manager, if applicable; and

• Any delivery notice or information provided by the carrier.

If you are still unable to locate the package, please contact us at a01057582905@gmail.com so that we can assist you with the next steps.

CUSTOMS, DUTIES AND TAXES

For international orders, customs duties, import taxes, VAT, brokerage fees, or other government charges may apply depending on the destination country and applicable laws.

Where such charges are not collected during checkout, they may be assessed by the destination country's customs authority or other relevant authority.

Any applicable charges and responsibilities will be handled in accordance with applicable law.

ORDER CHANGES AND CANCELLATIONS

If you need to change or cancel your order, please contact us as soon as possible at a01057582905@gmail.com.

We will make reasonable efforts to accommodate your request.

However, once an order has been processed, prepared for shipment, or dispatched, we may no longer be able to cancel or modify it.

If the order has already been shipped, you may request a return after receiving it in accordance with our Return & Refund Policy and any applicable statutory rights.

RETURNS AND REFUNDS

Returns and refunds are governed by our Return & Refund Policy.

We offer a 30-day return policy, subject to the eligibility requirements stated in our Return & Refund Policy.

Customers should contact us before returning any product so that we can provide the appropriate return instructions.

CONTACT INFORMATION

If you have any questions regarding shipping, delivery, tracking, or your order, please contact us:

Store: ykchc.shop
Legal Business Name: AXHISS.DK v/Uffe Jørgenius v/Uffe Jørgenius
Owner / Legal Representative: Uffe Jørgenius
Email: a01057582905@gmail.com
Business Address: Guldbækvej 83, 9230 Svenstrup J, Denmark
Business Registration Number (CVR): 25205073
Country: Denmark

Customer service inquiries should be sent to:

Email: a01057582905@gmail.com